Account deletion
Updated October 25, 2026
Delete your Weight Lane account from the app or any supported browser. You do not need the mobile app installed.
1. Sign in and open My account
Choose Open my account below, sign in with your account email, and select Delete account in your profile. Access is verified so someone else cannot delete your data.
2. Review subscriptions and save what you need
Save any load reports you need before continuing. Account deletion cancels website subscriptions before removing your account and ends access immediately. If you have a separate Apple or Google subscription, manage it in that store. You do not need to wait for the paid period to end to delete your account.
3. Confirm permanent deletion
Type your account email and acknowledge the subscription notice. Confirming permanently removes your sign-in account, profile, saved trucks and loads, VIN history and associated activity from the live database. Your session ends. Downloaded reports, older device-only copies, support emails and independent provider logs/backups are not erased by this action; see Privacy Policy.
Need assistance?
Email support@weightlane.com with the subject “Account deletion” from your account email when possible. We will verify account ownership before handling the request. Do not send passwords, verification codes or payment-card details.