Terms of Use
Updated October 25, 2026
These terms cover the Weight Lane website and app, including vehicle estimates, your verification responsibilities and limits on liability. Read the protected-rights section together with every disclaimer and limitation. Questions: support@weightlane.com.
Who operates Weight Lane
Weight Lane Inc., an Illinois corporation, operates the Weight Lane website and app. In these terms, “Weight Lane,” “we” and “us” mean Weight Lane Inc.; “you” means the account holder. Questions and notices may be sent to support@weightlane.com.
Accepting these terms and future changes
You accept the displayed version by selecting the agreement checkbox and choosing Agree and continue after signing in. We record your account identifier, acceptance time, document version, language and the wording you accepted. Review the linked Terms of Use and Privacy Policy before accepting. Acceptance does not purchase a subscription or authorize a payment. The Privacy Policy is a notice of our data practices; acknowledging it is not consent to unrelated marketing or a waiver of privacy rights. We request acceptance before new VIN searches and load changes. We give notice of material changes and request acceptance of a new version before applying it, subject to legally required advance notice and existing paid-service rights. Changes do not extinguish prior claims or retrospectively change how previously collected personal information may be used. If you decline, you can still read policies, manage or cancel billing, request account deletion and contact support about remaining paid access or refunds required by law.
Important: planning estimates only
Weight Lane is an information and planning tool, not a vehicle scale, inspection, certification, carrier, dispatcher, or legal or engineering adviser. VIN results, vehicle identity, curb weights, dimensions, ranges and load totals may be incomplete, outdated or incorrect. No result guarantees the actual weight, fit, safety or legal compliance of a particular vehicle or load. Do not rely on Weight Lane as the sole basis for loading or transport decisions.
Your verification and transport responsibilities
You are responsible for checking the VIN, configuration, measurements, equipment ratings and all information you enter. Verify actual vehicle and loaded truck-and-trailer weights using appropriate certified scales, and verify dimensions and clearance before loading or travel. Drivers, carriers and equipment owners remain responsible for loading, securement, permits, insurance, inspections, route selection and compliance with gross, axle, bridge, height, length and equipment limits. Weight Lane does not perform or assume these duties. A range is an estimate. Using its highest value in a load total does not establish a safe upper bound on actual weight. Bare-chassis weights exclude installed bodies and equipment. Fuel, occupants, cargo, accessories and modifications may add weight. Missing values are unknown, not zero. Check all unknown or uncertain values before transport.
Service and warranty disclaimer
Subject to the protected rights below and to the fullest extent permitted by applicable law, the website, app, data, calculations and reports are provided “as is” and “as available,” without express or implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Weight Lane does not warrant accuracy, completeness, timeliness, uninterrupted availability, or error-free or secure operation. Lookup coverage, outside services and network access may change or fail. This disclaimer does not remove any guarantee, refund, remedy or service obligation that cannot lawfully be excluded.
Limits on liability
Subject to the protected rights below and only to the extent permitted by applicable law, Weight Lane and its operators are not liable for indirect, incidental, consequential, special, exemplary or punitive damages, or lost profits, revenue, business opportunities, goodwill, data or use, arising from use of or inability to use the service, even if advised that such loss is possible. To the same extent, Weight Lane does not accept responsibility for transport decisions or resulting fines, penalties, delays, towing or storage charges, vehicle or cargo damage, or other losses caused by incorrect user input, unverified measurements, overloading, unsafe loading or securement, or failure to meet applicable transport requirements. These provisions do not excuse Weight Lane from liability that the law requires it to bear.
Maximum liability where legally permitted
Subject to the protected rights below, where a contractual liability cap is lawful, the total combined liability of Weight Lane and its operators for all claims arising from the service will not exceed the greater of US$100 or the amount you paid Weight Lane for the service during the 12 months immediately before the event giving rise to the claim. This cap applies across contract, tort (including ordinary negligence) and other legal theories only where permitted. It does not limit mandatory refunds or statutory remedies, or any liability listed in the protected-rights section.
Rights and liability that cannot be excluded
Nothing in these terms excludes or limits liability for fraud, willful misconduct or gross negligence, or any liability that applicable law does not allow to be excluded or limited. This includes liability for death, personal injury or moral injury where the applicable law prohibits its exclusion or limitation. Mandatory consumer rights, legal warranties, refunds and remedies remain in force. Some states, provinces and countries restrict warranty disclaimers or damage limitations; those restrictions apply to you where required. If a provision is unenforceable, it does not override those rights, and the remaining lawful provisions continue to apply. These terms do not retrospectively remove accrued rights or claims. Changes requiring notice or consent will apply only after the legally required notice or consent.
Website subscriptions
When offered at checkout, the website plan costs US$3.49 every 7 days and includes 200 VIN searches. It renews automatically until canceled. Unused searches expire and do not roll over. After all 200 are used, confirming an early payment renews the existing subscription with 200 searches and resets its weekly billing date. Failed or pending payments do not grant a new allowance. Use Manage website subscription in your account to update payment details or cancel; regular cancellation preserves access until the paid period ends. Deleting the account cancels website billing and ends access immediately. Contact support@weightlane.com for website payment or refund questions.
New customer free trial
Eligible new customers receive one seven-day free trial with 200 VIN searches when they sign up for an automatically renewing subscription and provide a payment method. Creating an account alone does not start the trial or grant free searches. The trial starts when subscription signup completes. The first charge is US$3.49 after seven days, followed by US$3.49 every seven days for 200 searches, unless canceled. Cancel anytime; cancel before the trial ends to avoid the first charge. Apple requires cancellation at least 24 hours before renewal. Store eligibility, local prices and the final renewal date are shown at signup. One introductory trial per eligible customer/account; store eligibility restrictions also apply. Unused trial searches expire when the trial ends and never roll over. Exhausting 200 trial searches does not charge or renew early. Successful payment starts a new 200-search period. Previously granted signup searches remain available under their original terms; new five-search grants are no longer offered. Each completed new lookup, including cached results or no match, uses one search; technical failures are refunded. Opening a saved result does not use a search.
Your personal account
Each account is for one adult and one active device or browser session. Use an email address you control and keep verification codes private. Signing in elsewhere replaces the previous session. Drivers, owners and dispatchers use the same customer features.
Weekly VIN search allowance
200 VIN searches every 7 days. Unused searches expire with no rollover. Renews automatically until canceled. After using all 200, pay US$3.49 to start a new 7-day period with 200 searches and a new weekly renewal date.
Availability and subscriptions
Website subscriptions cost US$3.49 every 7 days for 200 VIN searches. Creating an account does not start a paid subscription. Website payments use Stripe. Purchases through Apple or Google are not available yet.
Cancellation, refunds and account deletion
For website subscriptions, use My account → Manage website subscription to cancel before the next renewal. Cancellation stops future renewals; access remains until the paid period ends, subject to applicable law. Account deletion first cancels website billing, then ends access and removes your account and saved cloud plans and history. Save anything you need first. Limited agreement records and other exceptions described in the Privacy Policy may be retained. For billing mistakes, unused paid access after declining changed terms, or refund requests, contact support@weightlane.com. We review requests under applicable law; nothing here denies a mandatory refund. Purchases through Apple or Google are not currently offered.
Responsible use and your rights
Use the service only for lawful work and information you are authorized to provide. Do not share accounts, interfere with other users, bypass access controls or resell licensed vehicle data without permission. Service or provider interruptions may occur. Nothing in these terms excludes rights or remedies that applicable law does not allow us to exclude. We may update the service and these terms; material changes will be described before new paid features are offered.